Privacy Policy

Last updated: 14/05/2026

1. Introduction

StayLocal.co (“we”, “our”, or “us”) is a service operated by Evidensys Lda, a company registered in Portugal with offices at Rua do Campo de Futebol, 270 i, 2785-609 São Domingos de Rana, Portugal. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital guidebook platform service.

This policy complies with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the Portuguese Data Protection Act (Law no. 58/2019) and applies to all users of our service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact details (email address, phone number)
Account credentials and authentication information
Payment and billing information
Property information and guidebook content you create
Usage data and analytics information
Device information and IP addresses

2.2 How We Collect Information

We collect information:

Directly from you when you register, use our service, or contact us
Automatically through cookies and similar technologies
From third-party authentication providers (if you choose to use them)
From payment processors for billing purposes

3. How We Use Your Information

We use your personal information to:

Provide and maintain our digital guidebook platform
Process payments and manage your account
Communicate with you about your account and our services
Improve our platform and develop new features
Comply with legal obligations and resolve disputes
Send marketing communications (with your consent)
Detect and prevent fraud and security threats

4. Legal Bases for Processing

Under the GDPR, we process your personal information on the following legal bases:

Contract: To provide the service you signed up for and manage your account
Legitimate interests: To improve our platform, prevent fraud, and ensure platform security
Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
Legal obligation: To comply with tax, accounting, and other applicable laws

5. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that help us operate our platform, including Stripe (payment processing), our email service provider (transactional and marketing emails), our analytics provider, and our cloud hosting provider. These providers act as processors on our behalf and are bound by data processing agreements.
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with mergers, acquisitions, or asset sales
Consent: When you explicitly consent to sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under the GDPR, you have the right to:

Access the personal information we hold about you
Rectification of inaccurate or incomplete information
Erasure of your personal information (subject to legal obligations)
Restriction of processing of your information
Object to the processing of your information
Data portability (receive your data in a structured, commonly used format)
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados, CNPD) or your local supervisory authority

To exercise these rights, contact us at info@evidensys.com. We will respond within one month, as required by GDPR.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. Essential cookies are required for the service to function. Non-essential cookies (such as analytics and marketing cookies) are used only with your consent. You can control cookie settings through our cookie banner or your browser preferences.

9. International Data Transfers

Your information is primarily stored within the European Economic Area (EEA). When we transfer data outside the EEA (for example, to certain service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with GDPR.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter. Billing records are kept for the period required by Portuguese tax and accounting law (currently 10 years).

11. Children’s Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Evidensys Lda Rua do Campo de Futebol, 270 i 2785-609 São Domingos de Rana Portugal

Email: info@evidensys.com